I just wanted to commend your employee Zac on his wonderful demeanor today and great work ethic. Zac phoned me early and his friendly voice reassured me this was going to be a good experience. Zac listened to me and was super polite, friendly, helpful and knowledgeable. He was cheerful and relaxed. | was very happy with the job done and his pointing out the strange timber at the bottom of my old septic tank plus reassuring me that things looked normal in my grease trap which wasn’t the case 2 years ago. All in all, found Zac to be an asset as he attended to the person as well as to the tasks at hand. He is a solid worker. He even started earlier to accommodate my job arrival time. Thank you for your prompt service.